Digital Twin Provider
About the Customer
This tech firm specialises in developing and promoting BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to companies across the construction sector.
Project Background
Alongside advancing and promoting BIM tech, the company also set up skills training courses and provides online training services.
The Problem
Students and instructors flagged that the existing live-stream training lacked interactivity. When a student hit a snag, the instructor couldn't remotely access the student's machine to lend a hand.
After training wrapped up, students had no way to practise independently. Instructors couldn't gauge how well students were picking things up, resulting in poor training outcomes.
The instructor team includes both full-time and part-time teachers, which made managing staff and courses quite tricky.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on over 20 years of top-tier IT training expertise from its parent company. It's a cloud desktop product purpose-built for training, with every feature designed around real training needs.
Key features
Works in a browser: Students and instructors simply open a web browser to get cracking. No software to install. It runs smoothly on lower-spec computers, helping to cut learning costs for students.
One-click clone: Once the instructor prepares the software and environment needed for a course, they can instantly replicate it across all student cloud desktops.
Remote help: The instructor can view every student's desktop. When someone runs into trouble, the instructor can take remote control of their computer and guide them through it in real time.
Global data centres: Supports users from various countries and regions joining the same training session.
Flexible and dynamic: Add or remove participants whenever you like, and adjust cloud desktop hardware specs on the fly.
Permission management: Administrators can easily configure instructor and student permissions for seamless, all-in-one management.
Results
After adopting DaDesktop, both instructors and students shared glowing feedback. Setting up courses and joining training sessions became a much smoother experience for everyone involved.
The one-click clone feature saves instructors and support staff a massive amount of time. Set it up once, then use it for heaps of training sessions. Instructors can now focus on creating better courses, teaching effectively, and answering questions.
The recording feature and data analytics help instructors understand how students are progressing. This gives them useful insights for enhancing courses and refining their teaching process.
Course satisfaction rates climbed to 95% after making the switch to DaDesktop for training.